Order books by mail

Requesting items by mail

• Log in to your account at library.aidecanada.ca
• Go to your account page and add your mailing address under the "Your personal details" tab
• Find the item(s) you'd like to borrow and click "Place hold"
• On the next page, select "Ship to my address" from the pick-up location drop-down menu
• Click "Request item"

If you request multiple items, we'll ship them together.

You'll receive a confirmation email when your items have shipped.

Items are shipped in a reusable mailer with a prepaid return shipping label included.

Returning items by mail

• You will receive a prepaid return shipping label with your items
• If you lose the label, contact us for a replacement
• Pack the books securely in the reusable mailer and place the return label in the label window
• Drop the parcel in a red Canada Post street letter box